Shipping policy
Suneli – Shipping Policy
Processing Time
NOTE: Due to high demand, processing times may vary and can take up to 10 business days before shipment.
Once your order has been processed and dispatched, delivery times will depend on your location.
Delivery Timeframe
At Suneli, we take pride in providing reliable and efficient delivery services.
Our estimated delivery timeframe is 6–15 business days after your order has been processed and shipped.
Please note that delivery estimates may vary depending on:
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Your shipping destination
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Customs clearance procedures
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Public holidays
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Carrier delays
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Weather conditions
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Other unforeseen circumstances outside our control
While we strive to meet these estimates, delivery dates are not guaranteed.
Order Tracking
To keep you informed about your order status, Suneli provides tracking information for all eligible shipments.
Once your order has been dispatched from our warehouse, you will receive a confirmation email containing:
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Your tracking number
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A tracking link (when available)
You can use this information to monitor your shipment throughout the delivery process.
Shipping Address Accuracy
To ensure successful delivery, please carefully review all shipping information before completing your purchase.
Suneli is not responsible for delays, lost packages, or failed deliveries resulting from:
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Incorrect shipping addresses
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Incomplete address information
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Customer-provided errors during checkout
If you notice an error in your shipping information, please contact us as soon as possible at:
While we will do our best to assist, we cannot guarantee modifications once an order has entered processing or shipment.
Contact Us
If you have any questions regarding shipping or delivery, please contact our support team:
Thank you for choosing Suneli.